AI answering · Growth
An assistant on your website that knows your store.
Answers customers from your own pages, products and rules — in your voice, escalating to a person when it should.
What you get
Answers come from your knowledge base — your hours, your prices, your policies — not the open internet.
You write the house rules; the agent follows them, and every transcript is yours to read.
It checks live availability and prices with read-only tools; it never takes payment or confirms a booking.
It can speak: browser voice today, and it can answer a phone number when you point one at it.
How it runs
Teaching it your store, start to finish.
- 1
Press 'Re-read the site' — it snapshots your published pages, products and settings into its knowledge base.
- 2
Add articles for anything the site doesn't say, and rules for how to behave.
- 3
Switch it on. Every conversation it has is stored for you; anything it can't answer goes to your email.
The questions people ask
- Will it make things up?
- It's instructed to answer only from retrieved facts and to say 'I don't know' otherwise — and you can read every transcript to hold it to that.
- Can it take orders or payments?
- No, deliberately. It links to your own booking and ordering pages; the transactional path stays yours.